Fanfare for Windows PC computers

1.0 Downloading the Fanfare files

The Fanfare file to be downloaded consists of a single executable file named Install_Fanfare.EXE (1.1 MB).

Fanfare uses the Microsoft .NET Framework version 2 and if the framework is not already installed on the PC, the framework files should be downloaded and installed prior to installing Fanfare.

2.0 Downloading Fanfare help files

Online help is included with the Fanfare installation file. The help file can also be downloaded in Acrobat (pdf) format.

Data input sheets are available for download in Acrobat (pdf) format, A4 or Letter size.

3.0 Installing the Fanfare files

If the .NET Framework files are not installed on the PC, execute the file DotNetFX.exe to launch the Microsoft installation program.

Execute the file Install_Fanfare.exe to launch the Silverglance installation program.

Fanfare may be installed on any drive, but should always be in the default folder Program Files/Silverglance/Fanfare.

4.0 Troubleshooting the Fanfare installation

Symptom: When launching Fanfare, an 'Application Failed to Initialse Properly' message is displayed.
Action: Install the .NET Framework files and run Fanfare.

Symptom: .NET Framework files fail to install.
Action: Ensure that Internet Explorer 5.01 or greater is installed. Windows NT users need to have Service Pack 6a or greater installed. Antivirus programs and firewall programs such as ZoneAlarm should be temporarily shut down while the framework files are installed. It is also advisable to shut down all other running programs.

5.0 Uninstalling Fanfare

It is recommended that the following procedure be used: click Start, click Control Panel, click Add/Remove Programs. Select Fanfare and click Add/Remove.