CEPrinter for Windows PC computers

1.0 Downloading the CEPrinter files

The CEPrinter file to be downloaded consists of a single executable file named Install_CEPrinter.exe (0.6 MB).

CEPrinter uses the Microsoft .NET Framework version 2 and if the framework is not already installed on the PC, the framework files should be downloaded and installed prior to installing CEPrinter.

2.0 Downloading CEPrinter help files

Online help is included with the CEPrinter installation file. The help file can also downloaded in Acrobat (pdf) format.

3.0 Installing the CEPrinter files

If the .NET Framework files are not installed on the PC, execute the file DotNetFX.exe to launch the Microsoft installation program.

Execute the file Install_CEPrinter.exe to launch the Silverglance installation program.

CEPrinter may be installed on any drive, but should always be in the default folder Program Files/Silverglance/CEPrinter.

4.0 Troubleshooting the CEPrinter installation

Symptom: When launching CEPrinter, an 'Application Failed to Initialse Properly' message is displayed.
Action: Install the .NET Framework files and run CEPrinter.

Symptom: .NET Framework files fail to install.
Action: Ensure that Internet Explorer 5.01 or greater is installed. Windows NT users need to have Service Pack 6a or greater installed. Antivirus programs and firewall programs such as ZoneAlarm should be temporarily shut down while the framework files are installed. It is also advisable to shut down all other running programs.

5.0 Uninstalling CEPrinter

It is recommended that the following procedure be used: click Start, click Control Panel, click Add/Remove Programs. Select CEPrinter and click Add/Remove.